Legal
Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last updated: January 15, 2025
At TrackFluenz, we take your privacy seriously. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our link tracking and analytics platform. Please read this privacy policy carefully. If you disagree with the terms of this privacy policy, please do not access our service.
1. Information We Collect
We collect information you provide directly to us when you create an account, use our services, or communicate with us. This may include: Personal information such as name, email address, and phone number; Account data including username, password, and profile information; Usage data including links clicked, pages visited, and features used; Device information including IP address, browser type, and operating system.
2. How We Use Your Information
We use the information we collect to: Provide, maintain, and improve our services; Process transactions and send related information including purchase confirmations and invoices; Send you technical notices, updates, security alerts, and support messages; Respond to your comments, questions, and requests; Communicate with you about products, services, offers, promotions, and events; Monitor and analyze trends, usage, and activities in connection with our services; Detect, investigate, and prevent fraudulent transactions and other illegal activities.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances: With service providers who assist us in operating our website and conducting our business; When we believe disclosure is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety; With your consent or at your direction.
4. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. We use industry-standard encryption for data in transit and at rest. Access to personal information is restricted to authorized employees and contractors who need to know that information to process it for us. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
6. Third-Party Services
Our service may contain links to third-party websites, services, or applications that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Account data is retained while your account is active and for a period of time after account deletion.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including: The right to access personal information we hold about you; The right to request correction or deletion of your personal information; The right to object to processing of your personal information; The right to request restriction of processing your personal information; The right to data portability; The right to opt-out of marketing communications.
9. Children's Privacy
Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
10. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our service, you consent to the transfer of information to countries outside your country of residence, including the United States, which may have different data protection laws than many countries.
11. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us: By email: support@trackfluenz.com; By visiting our contact page at /contact; Or by mail: TrackFluenz, Privacy Team.
Questions About Privacy?
If you have any questions or concerns about our Privacy Policy, please don't hesitate to contact us.